How Do I Contact ANA Customer Service? 

Passengers inquiring about a booking can dial 1 (800) 235-9262 and get a live person to discuss their concerns. It is a toll-free number available 24 hours a day and seven days a week. The number is valid only in the United States only. Passengers who wish to connect with ANA customer service from outside the US must dial +1-310-782-3011 to get a person. International charges may apply to international calls.  

Steps To Contact ANA Customer Service:

Travelers who have booked a flight ticket with ANA Airlines and wish to inquire about the terminal, flight timings, and more can contact the airline via phone. To get the ANA customer service assistance, follow the steps below: 

• Visit the official website of ANA Airlines. 
• Scroll to the bottom of the page to find the ‘Contact Us’ option. 
• Tap on the ‘Phone Inquiry’ option to get the official number. 
• Dial the number and follow the IVR. 
• Press the suggested key that leads to a real person on the phone. 
• Talk to the agent to get your query resolved. 

How Do I Chat With ANA Customer Service? 

Phone calls are the preferred option for communicating with the airline’s agent. However, there are times when you may get the ANA Phone Number busy. In such a case, switch to another option. Chat is one such option that can be used in place of a call. To get a chat person from ANA, follow the steps below: 

• Go to the official website of ANA Airlines. 
• Find the ‘Contact Us’ option. 
• You will have various communication channels. 
• Tao on the chat option and a chat window will appear on the screen. 
• Various queries are listed in the chat box. 
• Select your query and answer the follow-up questions. 
• Based on your answer, the bot will give you a quick solution. 
• If you want to continue the chat further, wait for a while. A person will join you in the chat. 
• Communicate with the agent to get your query resolved. 

Chat is the second most preferred option after the call. The average wait time for ANA Live Chat is 8 minutes. 

How Do I Send An Email To ANA Airlines? 

The passengers looking to complain or get detailed information can choose the email option. Passengers can seek assistance for reservation matters but cancellation, refund, seat upgrade, seat selection, or requesting special meals will not be entertained by the airline through email. 

ANA Mileage Club Members:

• Go to the ANA Airlines official page. 
• Locate the Email Inquiry on the contact us page of ANA. 
• Enter the ANA number and password to log in. 
• Select the issue or inquiry and follow the on-screen instructions. 
• Submit your request and leave the page. 

Non-ANA Mileage Club Members:

• After reaching the Email Inquiry page, choose the Non-ANA Mileage Club Members.
• Select the subject of your inquiry. 
• Enter the personal information of the passenger such as name, number, sex, etc. 
• Leave your inquiry in the comment box and attach the related files (if you have any). 
• Submit your request and leave the page. 

The ANA customer service email does not operate on weekends. 

The airline may take up to 2 to 3 weeks to respond to your email due to the high volume of emails received. 

How Do I Contact ANA Airlines For Lost Baggage? 

If your baggage is delayed, lost, or damaged, you must contact the lost and found department of ANA Airlines. Here are some phone numbers based on your locations: 

• Chicago: [1]-773-686-5216
• Houston: 1-832-626-240
• Los Angeles: 1]-310-909-7887
• Washington, D.C.: [1]-703-972-0061
• Mexico City: [52]-55-1228-6331
• San Jose: [1]-408-441-5468

The airline will keep the lost items at the airport. Please move to the lost and found department of your airline at the airport for the inquiry. 

The passengers can also submit a form for lost, damaged, or delayed baggage. To get the form, please visit our Damaged, Lost and Left-Behind Items page and submit your request. 

What Queries Are Resolved By ANA Customer Service? 

The passengers who have made the booking or might be looking to make one with ANA Airlines may have several questions. ANA customer service handles all kinds of queries. You can contact them for the following queries: 

• Booking: The passengers can make a reservation by connecting with the ANA customer service. Just share your itinerary with the agent, and they will book your ticket. After this, the agent will send you the ticket to your registered email.
• Cancellation and Refund: The passenger is unable to understand the online procedure of cancellation or refund. They can directly join the airline customer service for assistance. They will guide the passenger with the policies and charges and will also apply for the refund or cancellation on the passenger’s behalf if required. 
• Services: The passengers can seek various services such as seat selection, seat upgrade, and more on the phone call. 
• Inquiry and Information: If passengers want to know about the ticket price, discounts, and available offers before booking or wish to learn about the terminals, flight timings, and more after the booking. All kinds of queries are directly handled by ANA customer service. 

NOTE: The passengers seeking services such as booking, cancelation, or refund on the call are subject to a service fee. 

Conclusion: 

With the ANA customer service department, the airline ensures the smooth and easy travel of their customers. If you have any query regarding booking or seeking flight information, you can join their airline’s agent for assistance. The information above will guide you about the various available communication channels of ANA Airlines.