Getlowfare Blog

How To Cancel Holland America Cruise Online?

No cancellation charges apply when passengers cancel the booking up to 75 days before departure. Further, cancellation is requested between 74 to 57 days before departure; the passenger is still eligible to receive 100% of the ticket price, but the deposit will be forfeited. Similarly, as the departure date approaches, the charges increase. Here are some examples of when passengers will not receive the full price of the ticket: 

  • 50% of the ticket price will be deducted as a cancellation fee if the cancellation is made 56–29 days before the sailing date. 
  • If cancellation is requested when departure is scheduled between 28-16 days, the cancellation charges are 75% of the total fare. 
  • No refund will be initiated for cancelation applied when departure is scheduled for 15 or fewer days. 

How Do I Cancel A Holland America Reservation? 

The passengers must make the cancellation request in writing through post or email. According to the Holland America Line Cancellation Policy, the cancellation request will be accepted, and the refund amount will be processed only when the cruise line receives the confirmation invoice. Here is how you can request a cancelation: 

  • Email: Request a cancellation by writing an email to Holland America Cruise Lines at Hal_Reservations@HollandAmerica.com and relax. 
  • Post: Send a formal letter to Holland America requesting to cancel your booking. You have to send the letter to Holland America Line, 450 Third Avenue West, Seattle, WA 98119. 

The email and post office address can be different based on your region. The above give information is valid for US passengers. Here is some more information about other locations.  

For the United Kingdom, Gibraltar, Ireland, and Guernsey: 

  • Email: Enquiries@hollandamerica.co.uk 
  • Post: Holland America Line, 100 Harbour Parade, Southampton.SO15 1ST

For Australia: 

  • Email: general.enquiries@hollandamerica.com.au 
  • Post: Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW 2067, Australia

Note: If your location is not listed above, visit their website or ask the agent for the best information. 

What Are Eligible Cancellation Charges On Holland America Cruises?

Cancellations for Cruises and Cruisetours under 26 days
Days Prior to Cruise Departure Cancellation Charge Per Guest
34 days - 20 days prior to departure 75% of Total Fare
19 days prior to departure to day of sailing 100% of Total Fare (No Refund)

The cancellation protection plan for Holland America starts at just $79. Pay this additional amount during the booking and receive 80% of the total fare by canceling your ticket up to 24 hours before the departure as per the Holland America Line Cancellation Policy. These benefits can be enjoyed with the Standard plan. Further, if you decide to buy a platinum plan, you can cancel your ticket any time before departure and get up to 90% of the ticket price back. You can also enjoy some additional benefits with a platinum plan, which are as follows: 

  • Trip Delay: If you miss the journey due to a delay from Holland’s end, you are eligible to receive a $500 above the refund amount. 
  • Baggage Protection: If your baggage is lost or damaged, make a claim of upto $1000. 
  • Medical Expense Coverage: If you get injured or fall ill while on vacation, you may receive reimbursement for medical expenses up to $20,000.

These are some of the benefits of adding protection plans to your journey. To add the standard or platinum plan to your trip, visit the ‘Manage My Booking’ tab or dial 1‐877‐932‐4259 to Holland Cruise Lines. 

Can I Get My Money Back From Holland America? 

Yes, cancellations made by the passengers are eligible to receive a refund, but only after the standard charges apply. As per the Holland America Line Cancellation Policy, the charges can differ based on the length of the journey and how close to the departure date you requested the cancellation. To know more, read below: 

  • The passengers can cancel the reservation and receive a full refund by requesting the cancellation before the final payment due date, which is 120 days before the journey commences. 
  • The cancellation request made between 119 to 113 days before sailing gets the entire ticket price, but the deposit made will be forfeited. 
  • 50% of the ticket price will be forfeited when cancellation is requested between 112 and 75 days before departure. 
  • The cancellation is requested when departure is scheduled for less than 75 days before departure; no refund will be initiated, and the complete price of the ticket will be forfeited. 

Note: The above-given charges are valid for voyage schedules of 25 days or longer. 

What Is Holland America Line's Refund Policy? 

The refund will be initiated to the passenger’s account once the cruise line has received the confirmation invoice. To understand the Holland America Line Refund Policy, read the points below: 

  • The cancellation is requested before the final payment due date; no charges will be applied, and the deposit will be refunded. 
  • The cancellation requested after the final payment due date is subject to a cancellation charge, and the remaining amount will be refunded. 
  • The passenger who booked their ticket using the promotional code or voucher is not eligible for a refund.  

Conclusion:

Enjoy the flexibility to cancel your reservation after the booking with Holland America Cruise Line. Passengers can cancel before the final payment due date or buy a standard or platinum plan to secure themselves from the cancelation charges. The information above will guide you through the significant points of Crusie's cancellation. For more detailed information, dial 1‐877‐932‐4259 and discuss your concern with the agent.